If you AOL Mail down or responding slow, follow these instructions:

1. Try restarting your computer before accessing your AOL Mail account.
2. Try accessing your account via a different browser.
3. Clear the cache, cookies and browser history of your web browser.
4. Disable pop-up blocking software.
5. Make sure your Antivirus software is not causing trouble with the browser on which you are trying to access your AOL Mail account. If this seems to be the case, you can make an exception for the web browser.

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